At BellePharm, we are committed to delivering an exceptional experience when it comes to receiving your purchased products. Our goal is to ensure the satisfaction of our customers, whether they are long-term partners or first-time buyers. Below, we outline our streamlined shipping process for your convenience.
Upon receiving your order, we initiate a meticulous process that includes payment verification, order confirmation, and preparation of your selected products for shipping. The duration of this stage may range from 24 hours (if the product is available in our warehouse) to a maximum of 3 days (for products sourced directly from the manufacturer).
We prioritize efficient international delivery, partnering with reputable courier services such as FedEx and UPS. The estimated delivery time for international orders is typically between 3 to 7 business days. However, please be aware that in some cases, delivery may take up to 13 business days, depending on the destination country and any potential customs processing delays.
We understand the importance of timely delivery and strive to expedite the shipping process. Factors such as customs clearance, local holidays, or unforeseen circumstances in the destination country may contribute to variations in delivery times.
Before placing an order, it is crucial to familiarize yourself with the customs rules and regulations of your country. Please take note of the following:
. Customs Clearance: Depending on your location, customs clearance may cause a delay in the delivery process. We recommend checking your country's customs policies to ensure a smooth delivery experience.
. Taxation: In the event that your package is held at the border, kindly contact your local customs office promptly to settle any applicable taxes and facilitate the release of your package.
Should you have any questions or concerns regarding your shipment, our customer support team is ready to assist you. Please feel free to reach out to us at customer-support@bellepharm.com or through our contact page on the website.
Thank you for choosing BellePharm. We look forward to providing you with a seamless and delightful shopping experience.
